Shipping Policy

At Seemenowmommy, we strive to ensure every purchase is delivered to you promptly and efficiently. Whether you are in Europe, North America, or another part of the world, our goal is to provide you with a smooth, reliable shipping experience. Below is a detailed overview of our shipping policy, including information about shipping carriers, processing times, delivery timeframes, and shipping fees.

Shipping Carriers

For customers in Europe and North America, we work with trusted shipping carriers to ensure that your products are delivered securely and promptly. The primary carriers we use are:
  • FedEx: One of the most reliable shipping companies, providing efficient and secure deliveries across Europe and North America. Their tracking system ensures you can monitor your order every step of the way.
  • DHL: For international shipments, particularly in Europe, DHL offers fast and reliable service, ensuring that your items are delivered safely and efficiently.
  • UPS: UPS is one of our trusted carriers in certain regions, offering robust tracking services and reliable delivery to homes and businesses.
We select the most appropriate carrier based on your location, order size, and delivery requirements to ensure the best possible service. We also aim to provide tracking details once your order has been dispatched so that you can easily follow your package’s journey.

Order Processing and Handling Time

At Seemenowmommy, we strive to process all orders as quickly as possible. However, please note that our processing time is generally over 14 business days. This is because many of our products are meticulously crafted or sourced from various locations to ensure the highest quality.

Processing Time: Once your order is placed, we will begin processing it. This includes order verification, packaging, and shipment preparation. Processing typically takes 2-3 business days, but can occasionally take longer during busy periods or when items are custom-made.

Shipping Time: After your order is processed, the actual shipping time will depend on your delivery location. We provide estimated shipping timeframes below, but please note that these are approximations and may vary due to unforeseen circumstances (e.g., customs delays, weather conditions, or carrier-related issues).

  • Domestic (USA and Canada): Shipping generally takes 5-10 business days after dispatch, depending on your location.
  • Europe: For countries within the European Union, shipping time is typically 7 to 14 business days.
  • Other International Destinations: International orders outside of the US and Europe may take 10 to 20 business days, depending on the carrier and the destination country.
Please note that these shipping times are for regular ground or air shipping. If expedited shipping options are available, they can be selected during checkout.

Shipping Fees

At Seemenowmommy, we believe in transparent pricing. Our shipping fees are based on the total order amount and the shipping destination. Below is an outline of how our shipping costs are calculated:

Domestic Orders (USA & Canada):

  • Orders under $100: Shipping costs range between $10 to $20, depending on the delivery location and package size.
  • Orders over $100: We offer free standard shipping for most orders above this value. However, expedited shipping options are available at an additional cost.

European Orders:

  • Orders under €100: Shipping fees range from €15 to €25, depending on the destination country.
  • Orders over €100: Free standard shipping is available for most EU orders.

International Orders (Outside Europe and North America):

International shipping costs vary by destination and total order value. Fees will be calculated at checkout.

Please be aware that customs duties and taxes may apply to international shipments, depending on your country’s import regulations. These fees are the customer's responsibility, and Seemenowmommy has no control over them. If applicable, you will be required to pay these fees before your order can be delivered.

Tracking Your Order

Once your order has been shipped, you will receive an email with your tracking number and a link to the carrier’s website to track your package in real time. We recommend that you regularly check the status of your shipment for updates. If you encounter any issues with tracking or need assistance, please get in touch with our customer service team.
If your tracking number shows that your package is delayed, please get in touch with us immediately, and we will work with the carrier to resolve the issue.

Shipping Restrictions

While we strive to deliver to as many locations as possible, there are some shipping restrictions in place due to carrier limitations or customs regulations in certain countries. If we are unable to ship to your location, we will notify you as soon as possible and offer alternative options.
Currently, we do not offer delivery to PO Box addresses or military addresses (APO/FPO). If you have any questions regarding shipping to restricted areas, please reach out to our customer service team.

Lost or Damaged Packages

We make every effort to ensure your order is delivered safely, but if your package is lost or damaged during transit, we are here to help. Here’s what to do:
  • Lost Packages: If you haven’t received your package and the tracking information shows it as delivered, please get in touch with our customer service team immediately. We will work with the carrier to investigate and ensure that your package is found.
  • Damaged Items: If you receive a damaged item, please take clear photos of the damage and contact our customer service team within 48 hours of receiving the package. We will guide you through the claims process and arrange for a replacement or refund as needed.

Our Commitment to You

At Seemenowmommy, we are dedicated to providing an exceptional shopping experience, from the moment you place your order to the moment it arrives at your doorstep. We understand how important it is for you to receive your home décor items in a timely and secure manner, and we do everything we can to ensure your satisfaction.
Thank you for choosing Seemenowmommy for your home furnishings. We look forward to delivering your orders with care, and we’re here to help with any questions or concerns you may have about shipping.

Contact Us

If you have any questions or need assistance with your shipping or order, please don’t hesitate to contact us:
  • Phone: +1 307-526-7891
  • Email: seemenowmommy@hotmail.com
Thank you for your trust and support, and happy shopping with Seemenowmommy!